27 responses

  1. Mark
    July 16, 2011

    I love it when you use the phrase ” unleash the power of the internet “.

    Your Bro

  2. Jannet Calixto
    September 6, 2011

    I am having the same problem with my vehicle and have been researching for two weeks. I have no idea which direction to turn to and I have already spent $1500. The part replacement is $6400. Any direction would be great.

  3. Danny Rapkay
    September 12, 2011

    Which BMW dealership was Samuel’s BMW fixed at? I am having problems with my fuel tank (2004 BMW 325 Ci SULEV PZEV) as well and both BMW dealerships and BMWNA keep ignoring my requests to honor their 15 year/150,000 mile emissions related warranty. Please help!

  4. Peter Adler
    September 16, 2011

    Chris,

    Many thanks for the input. I have put the warranty question to my sales guy at VOB BMW. If they come up with the wrong answer, I will contact BMW NA.

    B/R

    Peter

  5. Veronica
    April 21, 2012

    I guess I am out of luck. My car just reached 164,000 miles and of course my problem is that the fuel pump goes out and no longer has warranty.

  6. Arun Subramani
    May 23, 2012

    Hi, I am having the same problem. My mechanic quoted $6700 (parts alone). He mentioned that he had taled to the dealer and they said there is no warrantly. I’m in Glendale, CA. Please let me know if there is a dealer who knows abou this. Thanks.

    • cparente
      May 24, 2012

      Hi Arun, sorry to hear about your trouble. Is your car under the 15 year/150K miles mark? If so, I have a number for BMW HQ customer service you can try.

      • Dawn
        October 29, 2012

        My 2004 BMW 325i SULEV is in the dealership right now. They have said NOTHING about this 15 yr/150K mile warranty, I am well within both.
        They say 8300.00 to fix plus labor, I have a warranty plan, and they do not even know about this, they are hesitant on covering this.
        Please send me the BMW NA HQ phone number

        Thanks so much,

  7. John Holmes
    July 11, 2012

    I am SO glad I found this website. Like everyone else here my fuel pump failed and I got the news that my 2004 BMW 325i would cost $8,130 to fix! The Blue Book value on the car was only about $11k so the car was essentially “totalled”. I live in North Carolina and bought the car used from a former New York resident. I had no idea I even owned one of the special Super Ultra Low Emmissions Vehicles. The car only has 48,000 miles on it. Trust me, the BMW dealership here never heard of the special warranty (15 years/150,000 miles). I called BMW North America customer service and got a similar run around. “It is not covered”. When I found this blog, I called BMW NA and they did acknowledge the special warranty but said it only applied to vehicles registered and operated primarily in California, Maine, Massachusetts or Vermont. I demanded a copy of the warranty and discovered on page 37 “BMW NA warrants to the original owner and each subsequent owner”… There was NO geographical restrictions. So after 3 weeks of wrangling and fighting I got the local dealer to cover the fix. They had to order the gas tank from Germany as there were none available in the continental US. Alls well that ends well, so keep fighting and don’t take NO for an answer!

    • cparente
      July 11, 2012

      John — that’s great news! Glad the post helped you make your case, and thanks for sharing with other owners.

  8. Linda
    August 8, 2012

    I had an issue with the gas gasket valve and was told this was covered under this warranty 2 years After I have fixed it from a local mechanic. I don’t feel this is ethical and will call BMW to see what they can do. I originally called the 2 years ago about this issue and they basically said “too bad, you are out off warranty”

    • cparente
      August 9, 2012

      Linda — I’m very sorry to hear that. I appreciate your comment — it helps to get the word out. You might want to check out my post last month on this topic, Bimmer and Roundel magazines have said they will be covering this topic in upcoming issues.

  9. Dan
    September 8, 2012

    I just took it into BMW South County in San Diego and they knew everything about the warranty, they covered the tank and filter replace and my camshaft position sensors also, they’re the best in So CA

    • Chris Parente
      September 8, 2012

      Dan — thanks for the comment. Nice to hear there are dealers out there coming through for owners.

  10. SORAB ABDUL
    October 23, 2012

    Funny thing is that i have the same problem with my car but after reading this article i called the dealer and asked them for the warranty information they tried to dispute it, i told them that the SULVE has a 15 year warranty but anyway after going and forth they approved to do it for free. thank you Chris for the information and you just saved me $8000.

  11. Jennifer
    January 22, 2013

    Hello, I own a bmw 328i 2007 coupe and I have to say that I love my car and I love BMW of Riverside CA they have the best customer service ever and this is my second car with them but my 3 bmw…..Since I was out of my warranty and found out that I had an engine oil leak to my spark plugs that was going to cost from 1200.00 to 1400.00 to fix but I called my friends at BMW of Riverside and was told by my advisor that this may be covered under the SULVE warranty (really! what’s that) and I took it in ASAP and yes it was covered!!!!!! I love that they are always upfront with me and love the cookies:) Even if your not under warranty always check with the experts at BMW.

    • Jackie
      May 8, 2013

      I have a 2004 BMW with 35,000 miles on it. I just ran into the same problem with my car. I need a new gas tank for $8000.00 but BMW says it is not responsible. I bought my car in California new and just last year I moved to Minnesota, but as I read it that should not have any thing to do with the warranty. The dealer here tells me to contact BMW of America and they say my dealer has to take care of it. Please HELP!!

  12. mac
    March 12, 2013

    This is good to know, I recently purchased a bmw and its a SULEV vehicle and yes..the dealer didnt explain what Im reading here in the forum. I will check it out. Thanks

  13. Abhijeet Prabhune
    June 4, 2013

    I was told the same thing about my wife’s 2005 BMW 325ia. Where can I find the warranty information for the car related to SULEV standards?

  14. tom salentino
    July 30, 2013

    Please give me some info. On where I can find the warranty stating 150,000/15 years my dealer does not have any knowledge of such a sulev warranty neither did BMW na. I’m I’m need of s new fuel pump/fuel tank. Low milage on my 325i

  15. Sean J.
    September 23, 2013

    OMG. I have a 2003 325i SULEV with the integrated fuel pump.167k miles. The car ran perfect until last Thursday Sept. 19, 2013. Since then it only cranks and does not start. I do not hear the fuel pump run. the fuse is good. i am dreading the possibility of the fuel pump being bad. i may have to scrap the car. it is so sad as it was such a beautiful car to drive. The body is perfect and the interior is nice and it drove perfectly. What a farce of a design. I am not clear why this design is even in place. Other 325i for the year and on YouTube show a removable fuel pump that can be replaced in 20 minutes.

  16. Lee
    November 25, 2013

    I was at Rusnak BMW, Thousand Oaks CA a month ago (10/28) for a brake job, and they found some oil leak by the head cover gasket that would cost me $1,100.00 to fix it. I did not do it since I just spent $800.00 for the brake job and was not ready for this “surprise”. A couple weeks later, I shopped around and Steve Thomas BMW in Camarillo, CA quoted me $700.00 for the same job. I took it in and they found out that the leak was actually from the eccentric shaft sensor and not the valve cover gasket! Whom do I believe? That part would cost me $500.00 and the valve cover must be removed for the job anyway. So I went ahead and did it for $1300.00 total. Last Friday 11/22, Rusnak called me and said that my car is a 2007 SULEV and the valve cover gasket leak would be covered under the 15Y/150,000 miles emission warranty! So you know how high I wanted to jump :-) Why on earth did they not tell me a month ago at the time of the service? Anyway, I relayed the info to Steve Thomas BMW who is working on giving me some credit which I surely hope! I’ll let you know how it goes once I got it.

    Thanks so much for the info in this forum and I feel obligated to share my experience with you all. Bottom line, no more BMW for me after this one!!!

  17. mike
    April 5, 2015

    Are they having the same issues with the 2010 sulev 328 xi’s? any new issues, and is the 15/150 warranty still available? Same engine?

    • Chris Parente
      April 6, 2015

      Hi Mike — yes, there is the same warranty. However, the design changed from the E46 to the E90 models. Repair no longer requires replacement of the entire fuel tank. Good luck with your repair.

  18. Sammer
    April 21, 2015

    hey Guys, I NEED HELP!
    my dealership was wildling to do the whole thinng over the phone, then when he got the car they backed out because the car has 165k miles on it. so it did pass the 150k miles range.
    Can you guide me of how to fix this outside dealership?
    any clue on this spare part number and if it’s found online???
    if that’s not an option, then i would have to either JUNK my beautiful car, or buy another old one with a working pump!!
    please let me know if anyone can HELPPPPPPP!
    Sam CA, SULEV victim :)

  19. Alvin
    April 29, 2015

    Does anyone know if the warranty applies to E92s in Washington state for radiator replacement? My car is 2008, 102k miles and it’s SULEV.

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