Yesterday I started my work week with a Small Business Roundtable breakfast at the Tower Club. The event was sponsored by the Association for Corporate Growth (ACG) National Chapter. The topic was social media — what exactly does that buzz word mean in a b2b/b2g environment, and how can executives put it to work for […]

A couple of recent events have reinforced for me the complexity that comes with BMW ownership. Much of this seems unnecessary, and BMW often does a poor job of communicating problems to owners. Last week an old friend of mine asked for some advice. He drives a 2007 E93 328 convertible, and had a daytime […]
Last month I wrote a post about the lack of respect public relations often receives. A few days ago I read an online story about why the industry brings some of that disrespect onto itself. Out in Seattle a company called Phusion Projects is on the hot seat because students are over-indulging in their super […]
While vacationing this past summer I finally got around to reading The Lexus and the Olive Tree by Thomas L. Friedman. It’s a fascinating read, and Friedman’s take on the changes wrought by technology and globalization has stood up extremely well since the book was first published in 1999. In the book Friedman talks about […]

Describing concepts in three parts is a popular and effective communication tool. A term like social media can mean different things in different environments, so breaking it down into three steps is a good idea. Last week Government Computer News ran an interesting story quoting Mark Drapeau, a well known authority on Government 2.0 now […]

Ragan PR posted an interesting video on their PR Daily site recently. Mark Ragan spoke with three PR vice presidents about the highs and lows of the profession, what they look for in new hires and the impact of social media. It’s LONG, over 14 minutes but a lot of what they said really resonated […]

It’s been all BMW all week, thanks to my very popular interview with BMW authority Mike Miller. So I thought I’d end the week with some less typical reds Gabriele and I have sampled recently. All these wines were enjoyable, but I wouldn’t say we loved them. But I don’t want to only write about […]
Here’s the second part of my interview with Mike Miller, writer for Roundel and Bimmer Magazine. Part one was published Monday. Thanks again Mike for agreeing to take these questions, and thanks also to the forum participants for helping me come up with the questions. Don’t agree with something you read below? Drop a comment, […]
I’m excited today to publish the first of a two part interview with Mike Miller. Mike is a long-time columnist for both Roundel and Bimmer magazines. He’s also a former mechanic, a holder of a Master’s of Environmental Law degree from Vermont Law School and basically a lifetime lover of BMW. However, that doesn’t prevent […]

(image courtesy of www.des-or-mad.net) The online world can be a very scary place. This has been true for years now. But it hasn’t really escaped the tech publications and entered the mass consciousness, with the exception of online fraud. This may be about to change. Within the last few days, there has been a flurry […]

Recently Gabriele and I had dinner at a restaurant called Collage, in St. Augustine, Florida. We had wanted to return to a restaurant we had greatly enjoyed last year, but that place had closed. I turned to TripAdvisor, which listed 99 reviews and called Collage the best restaurant in the area. Our experience was fantastic, […]

I’m a big believer in social media, both for personal use and as a channel for achieving business objectives. I’ll admit to rejoicing that my clients don’t always need to go through the “media filter” to get their message across anymore. And like many others, I despair at the declining quality of media coverage. BUT […]